This Simple Exercise Will Help You Make Better First Impressions

Like it or not, the world’s built on first impressions. People’s perceptions of you—how much they remember or pay attention to you, whether they’re engaged by you, whether they’ll have or even want another conversation with you, what they’ll tell others about you, and why they may seek you out in the future—are all based on their initial encounter with you.

And knowing what kind of first impression you make involves a little self-awareness. But obviously, being self-aware doesn’t magically occur overnight. It requires you to understand the ways you shine and the ways you suck. You have to know your pitfalls and shortcomings. (We’re sure you don’t have many, but we all have things we can work on.) It’s worth taking the time to become though. Because when you’re self-aware, you learn to play to your strengths and minimize or eliminate your weaknesses.

This takes practice, of course. So, that’s why we suggest people start by taking inventory—as in make a list, check it more than twice, and write down your answers on a piece of paper. When you’re forced to write it down, you’re forced to be truthful with yourself.

This is for your eyes only (unless you want to share it with someone else), so we encourage you to be honest. By looking into yourself, you can determine what needs adjustment, what calls for just a little tweaking, and what works in your favor:

  • Do you understand the concept of personal space?
  • Do you exude confidence or arrogance?
  • Are you a listener or a talker?
  • Do your words carry weight or air?
  • Are you a good public speaker, or are you better online?
  • Are you comfortable walking up to a stranger and striking up a conversation, or would that give you a panic attack?
  • How do others really see you upon first contact?
  • What sorts of things are you really bad at when it comes to meeting with people?
  • Do you need help getting organized?
  • Are you a good decision maker?
  • Do you take time getting back to people?
  • Do you hate conversations that aren’t about your interests or matters of importance to you?
  • Do you like small talk?
  • Are you naturally inquisitive or close-minded?
  • Have you ever changed your position on a deeply held belief?
  • Do you lie? If so, why? Is it because you want to feel self-important or because you feel like you need to keep up and fit in?
  • Finally, are you okay with what you’ve learned about yourself? Is there anything that bears correction?

So, now what?

Well, we’ve done this ourselves, by the way. And what we learned has helped us immensely in our own lives.

Scott, for example, often makes business decisions in the moment, but sometimes that’s been a negative in his life. Earlier in his career, acting quickly on introducing people backfired. He skipped critical thinking steps that could have avoided burning bridges or turning people off. After doing this inventory and realizing this, he’s changed the way he makes decisions. While he still makes business decisions daily, he rarely acts impulsively anymore.

Ryan, on the other hand, is a better listener than talker in group situations. This can be a strength and also a weakness, especially when more outgoing people are involved in a group conversation and his instinct is to take the backseat and let them tell their stories. “It’s great to be a good listener, but difficult for me to make an impression and drive the conversation in these situations,” he says. To compensate, he often carves out one-on-one time with the people who matter to him. Sharing a cup of coffee at a cozy café is probably more valuable than an open bar at a group networking event.

Try this exercise out for yourself and use it as a jumping off point to decide in what situations you shine, and in which situations you might not. The more you understand about yourself, the easier it’ll be for you to create those powerful connections and become a superconnector.

Excerpted from Superconnector: Stop Networking and Start Building Business Relationships That Matter by Scott Gerber and Ryan Paugh. Copyright © 2018. Available from Da Capo Lifelong Books, an imprint of Perseus Books, LLC, a subsidiary of Hachette Book Group, Inc. It has been published here with permission.

By Scott Gerber & Ryan Paugh

Originally published on The Muse 

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How to Answer the 31 Most Common Interview Questions

Wouldn’t it be great if you knew exactly what a hiring manager would be asking you in your next job interview?

While we unfortunately can’t read minds, we’ll give you the next best thing: a list of the 31 most commonly asked interview questions and answers.

While we don’t recommend having a canned response for every interview question (in fact, please don’t), we do recommend spending some time getting comfortable with what you might be asked, what hiring managers are really looking for in your responses, and what it takes to show that you’re the right man or woman for the job.

Consider this list your interview question study guide.

1. Can you tell me a little about yourself?

This question seems simple, so many people fail to prepare for it, but it’s crucial. Here’s the deal: Don’t give your complete employment (or personal) history. Instead give a pitch—one that’s concise and compelling and that shows exactly why you’re the right fit for the job. Start off with the 2-3 specific accomplishments or experiences that you most want the interviewer to know about, then wrap up talking about how that prior experience has positioned you for this specific role.

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2. How did you hear about the position?

Another seemingly innocuous interview question, this is actually a perfect opportunity to stand out and show your passion for and connection to the company. For example, if you found out about the gig through a friend or professional contact, name drop that person, then share why you were so excited about it. If you discovered the company through an event or article, share that. Even if you found the listing through a random job board, share what, specifically, caught your eye about the role.

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3. What do you know about the company?

Any candidate can read and regurgitate the company’s “About” page. So, when interviewers ask this, they aren’t necessarily trying to gauge whether you understand the mission—they want to know whether you care about it. Start with one line that shows you understand the company’s goals, using a couple key words and phrases from the website, but then go on to make it personal. Say, “I’m personally drawn to this mission because…” or “I really believe in this approach because…” and share a personal example or two.

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4. Why do you want this job?

Again, companies want to hire people who are passionate about the job, so you should have a great answer about why you want the position. (And if you don’t? You probably should apply elsewhere.) First, identify a couple of key factors that make the role a great fit for you (e.g., “I love customer support because I love the constant human interaction and the satisfaction that comes from helping someone solve a problem”), then share why you love the company (e.g., “I’ve always been passionate about education, and I think you guys are doing great things, so I want to be a part of it”).

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5. Why should we hire you?

This interview question seems forward (not to mention intimidating!), but if you’re asked it, you’re in luck: There’s no better setup for you to sell yourself and your skills to the hiring manager. Your job here is to craft an answer that covers three things: that you can not only do the work, you can deliver great results; that you’ll really fit in with the team and culture; and that you’d be a better hire than any of the other candidates.

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6. What are your greatest professional strengths?

When answering this question, interview coach Pamela Skillings recommends being accurate (share your true strengths, not those you think the interviewer wants to hear); relevant (choose your strengths that are most targeted to this particular position); and specific (for example, instead of “people skills,” choose “persuasive communication” or “relationship building”). Then, follow up with an example of how you’ve demonstrated these traits in a professional setting.

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7. What do you consider to be your weaknesses?

What your interviewer is really trying to do with this question—beyond identifying any major red flags—is to gauge your self-awareness and honesty. So, “I can’t meet a deadline to save my life” is not an option—but neither is “Nothing! I’m perfect!” Strike a balance by thinking of something that you struggle with but that you’re working to improve. For example, maybe you’ve never been strong at public speaking, but you’ve recently volunteered to run meetings to help you be more comfortable when addressing a crowd.

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8. What is your greatest professional achievement?

Nothing says “hire me” better than a track record of achieving amazing results in past jobs, so don’t be shy when answering this interview question! A great way to do so is by using the S-T-A-R method: Set up the situation and the task that you were required to complete to provide the interviewer with background context (e.g., “In my last job as a junior analyst, it was my role to manage the invoicing process”), but spend the bulk of your time describing what you actually did (the action) and what you achieved (the result). For example, “In one month, I streamlined the process, which saved my group 10 man-hours each month and reduced errors on invoices by 25%.”

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9. Tell me about a challenge or conflict you’ve faced at work, and how you dealt with it.

In asking this interview question, “your interviewer wants to get a sense of how you will respond to conflict. Anyone can seem nice and pleasant in a job interview, but what will happen if you’re hired and Gladys in Compliance starts getting in your face?” says Skillings. Again, you’ll want to use the S-T-A-R method, being sure to focus on how you handled the situation professionally and productively, and ideally closing with a happy ending, like how you came to a resolution or compromise.

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10. Where do you see yourself in five years?

If asked this question, be honest and specific about your future goals, but consider this: A hiring manager wants to know a) if you’ve set realistic expectations for your career, b) if you have ambition (a.k.a., this interview isn’t the first time you’re considering the question), and c) if the position aligns with your goals and growth. Your best bet is to think realistically about where this position could take you and answer along those lines. And if the position isn’t necessarily a one-way ticket to your aspirations? It’s OK to say that you’re not quite sure what the future holds, but that you see this experience playing an important role in helping you make that decision.

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11. What’s your dream job?

Along similar lines, the interviewer wants to uncover whether this position is really in line with your ultimate career goals. While “an NBA star” might get you a few laughs, a better bet is to talk about your goals and ambitions—and why this job will get you closer to them.

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12. What other companies are you interviewing with?

Companies ask this for a number of reasons, from wanting to see what the competition is for you to sniffing out whether you’re serious about the industry. “Often the best approach is to mention that you are exploring a number of other similar options in the company’s industry,” says job search expert Alison Doyle. “It can be helpful to mention that a common characteristic of all the jobs you are applying to is the opportunity to apply some critical abilities and skills that you possess. For example, you might say ‘I am applying for several positions with IT consulting firms where I can analyze client needs and translate them to development teams in order to find solutions to technology problems.’”

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13. Why are you leaving your current job?

This is a toughie, but one you can be sure you’ll be asked. Definitely keep things positive—you have nothing to gain by being negative about your past employers. Instead, frame things in a way that shows that you’re eager to take on new opportunities and that the role you’re interviewing for is a better fit for you than your current or last position. For example, “I’d really love to be part of product development from beginning to end, and I know I’d have that opportunity here.” And if you were let go? Keep it simple: “Unfortunately, I was let go,” is a totally OK answer.

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14. Why were you fired?

OK, if you get the admittedly much tougher follow-up question as to whyyou were let go (and the truth isn’t exactly pretty), your best bet is to be honest (the job-seeking world is small, after all). But it doesn’t have to be a deal-breaker. Share how you’ve grown and how you approach your job and life now as a result. If you can position the learning experience as an advantage for this next job, even better.

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15. What are you looking for in a new position?

Hint: Ideally the same things that this position has to offer. Be specific.

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16. What type of work environment do you prefer?

Hint: Ideally one that’s similar to the environment of the company you’re applying to. Be specific.

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17. What’s your management style?

The best managers are strong but flexible, and that’s exactly what you want to show off in your answer. (Think something like, “While every situation and every team member requires a bit of a different strategy, I tend to approach my employee relationships as a coach…”) Then, share a couple of your best managerial moments, like when you grew your team from five to 15 or coached an underperforming employee to become the company’s top salesperson.

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18. What’s a time you exercised leadership?

Depending on what’s more important for the the role, you’ll want to choose an example that showcases your project management skills (spearheading a project from end to end, juggling multiple moving parts) or one that shows your ability to confidently and effectively rally a team. And remember: “The best stories include enough detail to be believable and memorable,” says Skillings. “Show how you were a leader in this situation and how it represents your overall leadership experience and potential.”

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19. What’s a time you disagreed with a decision that was made at work?

Everyone disagrees with the boss from time to time, but in asking this interview question, hiring managers want to know that you can do so in a productive, professional way. “You don’t want to tell the story about the time when you disagreed but your boss was being a jerk and you just gave in to keep the peace. And you don’t want to tell the one where you realized you were wrong,” says Peggy McKee of Career Confidential. “Tell the one where your actions made a positive difference on the outcome of the situation, whether it was a work-related outcome or a more effective and productive working relationship.”

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20. How would your boss and co-workers describe you?

First of all, be honest (remember, if you get this job, the hiring manager will be calling your former bosses and co-workers!). Then, try to pull out strengths and traits you haven’t discussed in other aspects of the interview, such as your strong work ethic or your willingness to pitch in on other projects when needed.

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21. Why was there a gap in your employment?

If you were unemployed for a period of time, be direct and to the point about what you’ve been up to (and hopefully, that’s a litany of impressive volunteer and other mind-enriching activities, like blogging or taking classes). Then, steer the conversation toward how you will do the job and contribute to the organization: “I decided to take a break at the time, but today I’m ready to contribute to this organization in the following ways.”

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22. Can you explain why you changed career paths?

Don’t be thrown off by this question—just take a deep breath and explain to the hiring manager why you’ve made the career decisions you have. More importantly, give a few examples of how your past experience is transferrable to the new role. This doesn’t have to be a direct connection; in fact, it’s often more impressive when a candidate can make seemingly irrelevant experience seem very relevant to the role.

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23. How do you deal with pressure or stressful situations?

“Choose an answer that shows that you can meet a stressful situation head-on in a productive, positive manner and let nothing stop you from accomplishing your goals,” says McKee. A great approach is to talk through your go-to stress-reduction tactics (making the world’s greatest to-do list, stopping to take 10 deep breaths), and then share an example of a stressful situation you navigated with ease.

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24. What would your first 30, 60, or 90 days look like in this role?

Start by explaining what you’d need to do to get ramped up. What information would you need? What parts of the company would you need to familiarize yourself with? What other employees would you want to sit down with? Next, choose a couple of areas where you think you can make meaningful contributions right away. (e.g., “I think a great starter project would be diving into your email marketing campaigns and setting up a tracking system for them.”) Sure, if you get the job, you (or your new employer) might decide there’s a better starting place, but having an answer prepared will show the interviewer where you can add immediate impact—and that you’re excited to get started.

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25. What are your salary requirements?

The #1 rule of answering this question is doing your research on what you should be paid by using sites like Payscale and Glassdoor. You’ll likely come up with a range, and we recommend stating the highest number in that range that applies, based on your experience, education, and skills. Then, make sure the hiring manager knows that you’re flexible. You’re communicating that you know your skills are valuable, but that you want the job and are willing to negotiate.

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26. What do you like to do outside of work?

Interviewers ask personal questions in an interview to “see if candidates will fit in with the culture [and] give them the opportunity to open up and display their personality, too,” says longtime hiring manager Mitch Fortner. “In other words, if someone asks about your hobbies outside of work, it’s totally OK to open up and share what really makes you tick. (Do keep it semi-professional, though: Saying you like to have a few beers at the local hot spot on Saturday night is fine. Telling them that Monday is usually a rough day for you because you’re always hungover is not.)”

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27. If you were an animal, which one would you want to be?

Seemingly random personality-test type questions like these come up in interviews generally because hiring managers want to see how you can think on your feet. There’s no wrong answer here, but you’ll immediately gain bonus points if your answer helps you share your strengths or personality or connect with the hiring manager. Pro tip: Come up with a stalling tactic to buy yourself some thinking time, such as saying, “Now, that is a great question. I think I would have to say… ”

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28. How many tennis balls can you fit into a limousine?

1,000? 10,000? 100,000? Seriously?

Well, seriously, you might get asked brainteaser questions like these, especially in quantitative jobs. But remember that the interviewer doesn’t necessarily want an exact number—he wants to make sure that you understand what’s being asked of you, and that you can set into motion a systematic and logical way to respond. So, just take a deep breath, and start thinking through the math. (Yes, it’s OK to ask for a pen and paper!)

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29. Are you planning on having children?

Questions about your family status, gender (“How would you handle managing a team of all men?”), nationality (“Where were you born?”), religion, or age, are illegal—but they still get asked (and frequently). Of course, not always with ill intent—the interviewer might just be trying to make conversation—but you should definitely tie any questions about your personal life (or anything else you think might be inappropriate) back to the job at hand. For this question, think: “You know, I’m not quite there yet. But I am very interested in the career paths at your company. Can you tell me more about that?”

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30. What do you think we could do better or differently?

This is a common one at startups (and one of our personal favorites here at The Muse). Hiring managers want to know that you not only have some background on the company, but that you’re able to think critically about it and come to the table with new ideas. So, come with new ideas! What new features would you love to see? How could the company increase conversions? How could customer service be improved? You don’t need to have the company’s four-year strategy figured out, but do share your thoughts, and more importantly, show how your interests and expertise would lend themselves to the job.

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31. Do you have any questions for us?

You probably already know that an interview isn’t just a chance for a hiring manager to grill you—it’s your opportunity to sniff out whether a job is the right fit for you. What do you want to know about the position? The company? The department? The team?

You’ll cover a lot of this in the actual interview, so have a few less-common questions ready to go. We especially like questions targeted to the interviewer (“What’s your favorite part about working here?”) or the company’s growth (“What can you tell me about your new products or plans for growth?”)

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Originally published on The Muse

By The Muse Editor

Fact: Being Too Trendy Can Cost You The Job | Apertus Partners

FACT 510

Fact: 70% of employers say applicants were too trendy while attending an interview.

Fact: This goes for all forms of trendy. From the clothes that you wear to the lingo you use during your interview, everything needs to have a balance.

Lets start with attire. What should you be wearing to an interview? Here’s the dilemma – you want to be dressed up, always, but is there such thing as too dressed up? Believe it or not, hiring managers let their first impression of you weight heavily on their decision. Sad, we know, but we live in a judgmental world – especially when it comes to our attire. It’s true that it’s always better to be too dressed up than not enough, but you can do this without being extravagant. Keep your clothing less bold and colorful and more reserved and plain. You can show your unique personality through your choices, but always choose the more toned down version.

Moving onto lingo – this goes for all the language you use in all senses – career specific terminology as well as the urban trends. Avoid using “like” too much and never ever say “dope”, “rad”, “wicked”, and whatever other terms you may use with your friends. It’s just all around unprofessional. When it comes to career specific terminology, things get a little tricky. This is another area where balance is key. You want to show the hiring manager that you are a master in your field but you don’t want to come off as a big shot who is pushing the limits. In some cases, your hiring manager might not even know what you’re referring to, especially if it comes to detailed coding, etc. so keep things light yet smart.

Past lingo and attire, we are even going to touch upon the pen and notebook you bring (yes, you should be bringing this to an interview… for more on being prepared, read this blog post: How to Prepare for an Interview). This, like your attire, should be even more subtle. Your soccer ball notebook and floral pen should be left at home.

Overall, there’s one standard message that applies here: keep it simple (but not stupid). You want most things other than your personality to be subtle, and even then, that should be impressionable but not overbearing. It’s all about having a good balance.

How to Write the Ultimate Follow-Up Email

Subject: John Doe 12/5/16 Interview

Dear Sir,

Thank you for taking the time to meet with me today. I enjoyed getting to know more about you and the company and am grateful for the opportunity. I’m looking forward to the possibility of a future with XXX!

Sincerely…..

No. Just, no.

Not only is this the quickest, easiest and least effective follow-up email ever written, it is also typical, wrong, and what many people think is normal. Why would a hiring manager think twice about this, be impressed, or even open it? It’s just a (small) bunch of generic blah blah blah’s. Do you really want the job? Prove it – in everything you do, even the follow-up email.

apertus-partners-how-to-write-a-good-follow-up-email

  1. The subject line should be eye-catching.

An interesting subject line easily makes someone want to find out more and open your email. There’s nothing strange or unprofessional about swerving off the plain old path and writing an unexpected subject line. It’s better to be different and unique than boring. Pull a specific detail from your interview and throw it in there. The more detailed the title is, the more important the email may appear.

2. Start out with key points from the interview and state your purpose.

Get personal and down to detail in the start of your email by further touching upon some of the things you discussed in the interview, just like you did in your subject line. Ask yourself these questions before writing your intro.

What did I learn about my interviewer?

What did I value about the position?

What did I learn about the company? What was I surprised/excited about?

What makes the company unique?

Try to use one of these to spark a reminder for the interviewer of your talk together, so they can remember and imagine you and your personality within the email. Remember, an interviewer has to like who they’re hiring, not just their work history! Also, state why you are emailed them. Duh, they know it’s a follow up email, but don’t let them think it initially. Make it seem like something  interesting and of more importance while still getting the basic message across. Oh, and always avoid just checking-in

3. Present your value.

After your personal introduction remind your interviewer of your worth and why they decided in the first place to take time out of their busy schedules for you. That alone is something of value. Take what you evaluated from the interview, like what was most important to them in a candidate, and present how you comply to that. Don’t let them forget how great you are.

apertus-partners-writing-a-follow-up-email

4. Add in any other questions you may have.

This shows interest and thought post-interview and is impressionable on a hiring manager. Don’t take it too far by throwing too many questions or complications at them. This isn’t a must, but is still a good attribute.

 

The more you put into things, the more you get out of them – don’t forget it!

 

How to Prepare for an Interview

Being prepared for an interview is a key to success. Not only will it give you the confidence  to go in and nail it, but it will also make a good impression. Why would any company want to hire someone who isn’t interested enough in their own personal success? There’s never any harm in being over-organized or prepared, so we’ve put together a nit-picky, detail oriented interview to-do list, so you can be prepared and impress future employers.apertus-partners-preparing-for-an-interview-hiring-careers-employment

  1. Know the company. This is very important when interviewing. Always do your research and use your expertise on the company to show your interest, how prepared you are, and to help answer questions.
  2. Anticipate and prepare responses. Find a list of interview questions online and practice answering them. It’s better to have planned, organized responses than to go in winging it. You may know yourself better than anyone, but the pressure of being on the spot may end up leaving you surprised. It’s always better to be prepared.
    • Here are some questions to consider:
      • What is your greatest strength? Weakness? Accomplishment?
      • How do you balance your time when you have many important things to do?
      • Why did you leave your last job?
      • Why should we hire you?
      • Why do you want to work for us?
      • Where do you see yourself in 5 years?
  1. Know the detailed job description. This isn’t said lightly. Know every single aspect of the job description and how it relates to your skills directly.
  2. Know the little details and plan accordingly beforehand. You always want to be at least 15 minutes early for an interview. Here are some questions you should know the answer to before the day of your interview:
    • Where is the interview? How far is it from your home? What time should you leave?
    • What’s the dress code? It’s better to over-dress than to under-dress for an interview. Pick out your outfit the night beforehand.
    • Who will you be interviewing with? Find out their name and remember it.
  3. Have everything ready the night before, including all necessary materials.
    • Have extra copies of your resume with you
    • Bring a list of references
    • Print out the directions and contact number (in case for some reason you get lost, etc. and are late)
    • A professional notepad and pen
    • Information you may need to complete an application
    • A portfolio with samples of work (if relevant)
  4. Prepare a list of follow-up questions and bring it with you. Try to add in a few that are company specific. Here are a few others to consider:
    • What are the opportunities for advancement?
    • What’s the most important criteria for success in this position?
    • What makes this company great to work for?